Privacy Policy

Gamers Ekiti respects your privacy and is committed to protecting information provided when you use our website or purchase our products.

Gamers Ekiti is operated under the wider technology operations of KikioTolu Solutions.

Information We May Collect

Depending on how you use our website, we may collect:

  • Name
  • Email address
  • Phone number
  • WhatsApp contact information
  • Billing information
  • Delivery address
  • Order information
  • Product and transaction information
  • Information submitted through contact forms
  • Information provided during customer-support interactions

Payment information may be processed by third-party payment providers.

How We Use Information

Information may be used to:

  • Process orders
  • Deliver products
  • Deliver digital products
  • Provide customer support
  • Respond to enquiries
  • Process returns and refunds
  • Communicate about orders
  • Prevent fraud and abuse
  • Improve our website and services
  • Meet legal and business obligations

Payment Providers

Payments may be processed by third-party payment providers.

Those providers may process information according to their own privacy policies and terms.

Cookies

Our website may use cookies and similar technologies for essential website functionality, preferences, performance and analytics.

Some cookies may be provided by third-party services used on the website.

Customers can control available cookie settings through their browser.

Contact Forms

Information submitted through our contact forms is used to respond to the enquiry and provide customer support.

Order Information

We may retain relevant order and transaction information for purposes including fulfilment, customer support, accounting, fraud prevention and legal obligations.

Third-Party Services

Our website may use third-party services including payment providers, hosting providers, analytics services, communication tools and other technologies required to operate the store.

These providers may process information under their own policies.

Data Security

We take reasonable measures to protect information handled through our website and business operations.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Privacy Questions

If you have questions about your personal information or this Privacy Policy, contact Gamers Ekiti through our Contact Us page.

Changes

We may update this Privacy Policy when our website, services or legal requirements change.

DISCLAIMER

Business Disclaimer

Gamers Ekiti is an independent Nigerian gaming retailer operated under the wider technology operations of KikioTolu Solutions.

Gamers Ekiti is not affiliated with, sponsored by or endorsed by Sony Interactive Entertainment, PlayStation, Microsoft, Xbox, Nintendo, Valve, Google or other third-party brands unless expressly stated.

Trademarks

PlayStation, PS5, PS4, Xbox, Nintendo, Steam, Google Play and other trademarks referenced on this website belong to their respective owners.

Use of these names is for product identification and description and does not imply an official partnership or endorsement.

Product Information

We make reasonable efforts to provide accurate product information.

Product specifications, availability, compatibility, pricing and other information may change.

Customers should review the relevant product page before purchasing.

Digital Products

Digital products may have specific region, account or platform requirements.

Customers should verify that a digital product is compatible with their intended account or region before purchase.

Third-Party Services

Payment providers, delivery providers and other third-party services may be used to fulfil orders.

Third-party services may experience independent outages or delays outside our control.

Contact

If you believe product information is inaccurate or have a question about a product, contact Gamers Ekiti before purchasing.