Frequently Asked Questions
Where is Gamers Ekiti located?
Gamers Ekiti is located at 8A, Divine Grace Street, Off Housing Rd, Ado Ekiti, Ekiti, Nigeria.
Do you deliver across Nigeria?
Yes. Eligible physical products can be delivered across Nigeria.
Is delivery free in Ekiti?
Yes. Eligible physical-product orders delivered within Ekiti State receive free delivery.
How much is delivery outside Ekiti?
Physical-product delivery costs ₦6,000 to Lagos, Ogun, Oyo, Osun, Kwara and Ondo states.
Delivery to other Nigerian states costs ₦8,000.
Do digital gift cards have a delivery fee?
No. Digital gift cards and codes are delivered electronically and do not attract physical shipping charges.
Which gift cards do you sell?
Gamers Ekiti sells selected PlayStation, Steam and Google Play gift cards.
Available denominations, currencies and regions are shown on the relevant product pages.
Can I buy US and UK gift cards with Nigerian Naira?
Yes. Eligible US-dollar and UK-pound gift cards listed on Gamers Ekiti can be purchased in Nigerian Naira at the displayed price.
Always check the currency and region before purchasing.
Can I return a gift card?
Digital gift cards and codes cannot be returned once delivered.
If an incorrect or invalid code is supplied, contact us immediately so we can investigate.
Can I return a physical product?
Eligible physical products can be returned within 7 days, subject to our Returns & Refunds Policy.
How do I request a return?
Contact Gamers Ekiti through WhatsApp at +234 806 278 7264 before sending anything back.
How long does a refund take?
Approved refunds are normally processed within 5 business days after an eligible returned product has been received and inspected. Your payment provider may require additional processing time.
Is Gamers Ekiti available 24/7?
Yes. Our customer-support channels are available 24/7.
Is Gamers Ekiti affiliated with PlayStation, Nintendo or Xbox?
No. Gamers Ekiti is an independent retailer unless a specific relationship is expressly stated.
Who operates Gamers Ekiti?
Gamers Ekiti is operated by KikioTolu Solutions.
How can I contact Gamers Ekiti?
Phone / WhatsApp: +234 806 278 7264
Email: [email protected]